Dispatch Call & Intake
Tell us your site type, roughly what is broken or open, and whether you need Canada service today or on a set schedule. We lock in an arrival window.
SERVICE PILLAR
You are in the right place if you run or manage retail storefronts, restaurants and cafés, banks and credit unions, or office and medical buildings anywhere across Canada. Every visit centres on the shattered pane and frame and the glazing bead and seal, and we match the glass type and finish the install so it clears inspection the first time. Most people call us because a broken or crazed storefront window kept happening with a previous contractor, and the fix usually starts with a short conversation about your address, the damage, and how soon you need the site secured. Below, you will see exactly what a visit covers, how your first dispatch gets booked, and how the commercial glass repair adapts as your property changes through the year.

// GETTING STARTED
When you plan your service, we start with your current traffic, how often the shattered pane and frame needs attention, and whether Canada access fits a standard crew or needs a ladder or lift. Because we match the glass type and finish the install so it clears inspection the first time, you are matched to the right crew on the first call instead of waiting on a drawn-out proposal. Expect one quick follow-up after the first visit once your real numbers are clear, and know that small schedule tweaks then are normal, not a sign anything was set up wrong.

// HOW A VISIT WORKS
Tell us your site type, roughly what is broken or open, and whether you need Canada service today or on a set schedule. We lock in an arrival window.
We confirm how the crew can reach the opening, where the damage sits, and whether a broken or crazed storefront window has been a recurring problem, so the crew arrives with the right plywood, glass or hardware.
The crew handles the shattered pane and frame, the glazing bead and seal and the laminated or tempered unit on site, since we match the glass type and finish the install so it clears inspection the first time.
We log the install, hand you any insurance or security paperwork you need, and set your next visit if you want one. After that, changes are a quick call, not a new setup.
// BEFORE YOU CALL
// SERVICE DETAILS
A visit starts with the shattered pane and frame, then moves to the glazing bead and seal and the laminated or tempered unit, scaled to your site rather than a generic checklist. If you run retail storefronts, the job looks different than it does for banks and credit unions, so what the crew brings and how long they stay reflects the building in front of them, not a flat template.
We Match The Glass Type and Finish The Install So It Clears Inspection The First Time. That matters most if you have already dealt with a broken or crazed storefront window, because it is usually a scheduling or access problem rather than a one-off fluke. Fixing the routine, not just clearing today's mess, is what tends to keep it solved.
If you manage more than one location, you can run every site through a single dispatch account, with each address on its own visit frequency instead of one blanket schedule. When your traffic or vacancy changes, adjusting a site is a quick call, not a renegotiated contract, and every visit is logged so your records stay clean for inspectors, insurers, or head office.
You usually get a crew on site the same week you call, since teams already run routes through most regions we cover. When a spike, a storm, or a break-in wave hits, we can absorb it without reworking your whole account, because the commercial glass repair is built to flex around your site rather than lock you into a fixed cadence for the year.
Pick your city below and you get the same commercial glass work, sized and scheduled around your local site.
// COMMON QUESTIONS
If you want the full picture of how a board-up or glass visit works, start with the service page. If you already know your location and just need a crew out, jump straight to your city.
Yes. The emergency pages cover same-day and after-hours board-up, glass and door response. Call and we will give you a real arrival window.
Yes. Call us, tell us your site type and what is broken, and we will point you to the right service and get a crew moving.